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POPs. Conceptualisation, design and construction of the operational core of Prosegur for more than 14 countries.
Prosegur is the leading security company in Spain, is internationally present in more than 26 countries, and has a workforce of over 160,000 employees. A company has long been immersed in a digital transformation process. One basic element of this transformation has been POPs (Prosegur Operating Platform), which has led to the renewal of its operational core in more than 14 countries.
POPs has led the digital transformation process of security guards and technicians, as well as Prosegur’s relationship with its customers. It has focused particularly on processes involving customers, guards and technicians, seeking efficiency and excellence, and trying to anticipate the needs of its customers, offering self-service capabilities within a mobility environment/context.
while engaging the user
We wanted to reduce the number of applications and systems
In both work processes and cost savings
based on Outsystems webcomponents
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