Solution / Product

AVANTE. Comprehensive solution for security companies and control centers

Babel Products Solutions Avante. A security camera in a modern building

CONTROL CENTRE
MONITORING CENTRE
ALARM MONITORING
ALARM MONITORING SYSTEM
ALARM MONITORING SOFTWARE
ALARM MONITORING CENTRE
SECURITY SYSTEM
VIDEO SURVEILLANCE
VIDEO-VERIFICATION
INTRUSION
PERIMETER SYSTEM
SECURITY SYSTEM
ALARM RECEIVING CENTRE

We have an end-to-end solution: From alarm or event receiving to service billing. From fault or sign-up identification to repair or installation report acceptance. technology platform and 24x7 services to provide a comprehensive solution to a critical activity.

A security camera in a modern building

Reduction of human intervention at alarm centres

Integrated safety processes (PSIM)

Security companies face increasingly demanding customers who know everything technology can do for them. Agility is essential for the rapid uptake of new detection and control devices and video systems.

Market competition has squeezed service prices, while the regulatory framework conditions transactions and can lead to significant penalties.

Service precision and efficiency levels are required to enable the fulfilment of services tailored to each customer, providing additional security values.

Organised crime is also equipped with technology, putting installed systems and protection services to the test.

Commercial alarm centres and control centres in general require open systems that can in turn be integrated with the rest of corporate computing.

WHAT WE DID AND HOW WE DID IT

Joining forces in experience

Joining forces in experience

Our professional services working with control centres have allowed us to perceive needs directly, adapting and extending our solution to cover them. At the same time we have ensured the training of users and offer 24x7 support, as required by critical facilities of this nature.

Adding technologies

This hands-on approach has helped us progressively add new products to each range: perimeter, intrusion and control systems; video recording and verification; incorporation of automated devices; unattended two-way capability, etc.

An evolution that enables our customers to offer excellent services and the power to choose the equipment with which they provide them in each case, ensuring competitiveness in each operation.

Optimising human intervention

Human intervention only when necessary, focusing operator efforts on areas where they provide the greatest value, guiding and assisting the operator in contract fulfilment, automating the use of the resources Avante provides: Image, blueprint and two-way interaction when operations demand it.

Providing more intelligence in automated processes

Data knowledge has guided us towards better decision-making outcomes.

We launch unattended two-way communications that perform configuration change tasks or respond to a previous unattended treatment event.

01

Strategic freedom

The extensive portfolio of products and technologies with which Avante is integrated gives freedom to business development and sales actions, enabling the strategic approach that each company or control centre considers most appropriate for its purposes. Our focus on the security sector taps into our product roadmap, resulting in a strategy of onboarding the products that customers will demand from us in the months ahead. All of the above gives our customers full freedom in mapping their market strategies, allowing them to focus on innovative service models by building on a scenario of already integrated technologies. Avante is the ideal partner for system engineering projects in the security field.
02

Capacity for growth

We deliver flexibility so that centres can roll out new service provisions and take on new customers and relationship models. Our support is the best guarantee in inorganic growth processes, supporting our aid in the integration capability of our platform at both communication and process levels.
03

Robust and compliant

We have succeeded in combining the robustness required in this type of activity with the dynamism and evolution demanded by current times. Our background in private security helped us lay the groundwork in our platform to ensure compliance with the requirements demanded by the regulations and the Private Security Act.