Quality Management

BABEL has a comprehensive quality system based on Operational, Strategic and Support processes aimed to continuous improvement and to fulfill our clients needs.

The system – with certification UNE-EN ISO9001:2015, UNE-EN ISO 14001:2015, ISO-IEC 27001:2007 and ISO/IEC 20000:2011 an with a "maturity" level 3 in CMMI development and 2 in CMMI services – was created to optimize efficiency by reducing costs and improving the service quality.
 
This way, our monitoring processes are more effective. They minimize errors and reduce overcosts, exceeding our clients' expectations and needs and ensuring satisfactory results.

In addition, suppliers' performance is periodically evaluated to ensure that they can satisfy BABEL's needs and did not impact into the service.

Quality, Environment and Information Security Policy.

If you are a supplier and you want to know the evaluation criteria you can contact us in calidad@babel.es.

Moreover, you can use this email, if you have any complaints or if you just want to know about our current year environmental performance in BABEL.

CMMI3
CMMI2
Eqa_9001
Eqa_14001
Eqa_20000
Eqa_27001