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Página principales Sectores de Babel Sistemas de Información

Babel Processes. Diagram simulating a house with different blocks (from top to bottom) Business, Processes, People and Information and Performance Systems

Processes

Why do +80% of organisations focus on improving their current processes?
 
Processes are developed by people, supported by Information Systems, and must be controlled to ensure they meet the quality and efficiency goals set by the organisation in line with its Product & Services and Quality strategy.
 
Digital transformation is not an end but a means; it is a catalyst for change and one of the best supports for business evolution in each sector. The focus is not to implement new technologies but to evolve the way people and systems work towards more agile environments with a differential customer experience.

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bpm@babel.es
  • PROCESS RE-ENGINEERING
  • BUSINESS PROCESSES
  • OPERATING PROCESSES
  • PROCESS MINING
  • EFFICIENCY
  • CUSTOMER JOURNEY
  • CHANNEL JOURNEY
  • CUSTOMER EXPERIENCE
  • ORGANISATIONAL ASSESSMENT
  • BUSINESS ARCHITECTURE
  • ARIS
  • BPA
  • CEX

Organization overview

Alignment of Business and IT Units

Effectiveness and efficiency

ANALYSIS, DESIGN AND MODELLING

Visualise and redesign your business and operating processes using innovative methodologies

BABEL proposes a methodology for comprehensive diagnosis based on the following areas:

  1. Products / services
  2. Processes
  3. Organisation
  4. Information Systems
  5. Performance (KPIs), in each stage of a BPM Cycle

Análisis, Diseño y Modelado

  • Analysis of current and future business needs, from the perspective of Products & Services and of Service Quality.
  • Analysis and definition of the main processes involved (sequence of activities, inputs/outputs, SLA, etc.) for all possible operational and business scenarios.
  • Analysis and evolution of the functional, organisational and relationship models for each and every one of the activities, identifying the areas involved in order to evolve towards a more agile and efficient company.
  • Analysis and evolution of the level of support/automation of existing tools (and newly-created ones) for the activities/phases of the different processes, along with critical success factors or bottlenecks that could be digitised, identifying: affected tools, deficiencies, proposals for improvement, etc. in order to speed up automation as much as possible.
TOOLS AND PROCESSES

Tools are not everything... but we prefer to use the best.

  • Babel Procesos. eTOM
  • Babel Procesos. ITIL
  • Babel Procesos. Ciclo Deming
  • Babel Procesos. Six Sigma
  • Babel Procesos. Aris Business Process Analysis
  • Babel Procesos. BPA Arquitectura

Technology focused on success

Discover the scopes and projects where we have been accompanying and growing with our clients for years.