With an impact on the increase in perceived value and on strategic decisions, supporting business challenges from the defining of customer journeys to the implementation of experience through the different channels: digital, stores, TVTA, etc.

From the intake and governance of data to its exploitation, including Use Case modelling, providing our services in some of the most cutting-edge of the sector: Churn, NPS, Big Data, Smart Capex, Marketing Campaigns, real-time predictive analytics, etc. maximising data usage for operations and business.

Agnostics with regard to technology, we assist our clients in the assessment and integration of solutions, seeking the option that best fits their needs (IoT, 5G, low-code, RPA, blockchain, etc.) through a very powerful partnering ecosystem. We work on the transformation of network and systems factories into just one agile, fully automated organisation, accompanying the evolution of the network and legacy systems towards the new generation of telco operators.

We form part of our clients’ every-day operations in pursuit of efficiency, optimising the processes governing the operations of their organisation in search of a more agile model, ensuring good governance and QoS, and placing the end customer at the centre of operations.

Through customised solutions that allow for the management of key aspects of their business and increase their competitiveness and productivity: Outsourcing, customised / sector-based solutions, architecture, operations and maintenance, centres of excellence. We support the deployment of the fibre network and evolution of the mobile network to 5G, which will speed up new business with disruptive use cases handling large volumes of information in real time and in mobility.