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Babel Telecommunications Others.  Communication turret between large buildings
Telecommunications. Others

Digital operations, agility, big data and analytics for the telecom sector

Since the late 80s, we have been providing digital transformation services to different telecommunications operators, on their journey towards digitisation for both private and corporate business units.

We assist telecommunications operators in their commitment to improving customer experience, operating efficiency, network and system automation and improving business indicators through new digital SVA.
 

+15 telecommunications

operators as clients

+10 countries

providing multi-language services (Spanish, English, German, etc.)

+120 professionals

on 3 continents
DESCRIPTION

International experience with different operators

UAT professional services for the different solutions forming the project with the Mexico City government on the “C5” Command, Control, Calculation, Communications and Citizen Contact Centre of Mexico City for Totalplay.

Assessment of the design and implementation of transformation actions on the British Telecom (BT) contact Centre in Mexico, with the aim of improving its main performance KPIs.

Babel Telecommunications Others.  Overview of various communication turrets

New Value-added services as leverage for growth

Re-engineering processes to support new IoT services, such as the VIVO Connected Cart.

Video transcoding process automation for TV encoders using Amazon Web Services (AWS) elastic processing capabilities for ONO.

Design and construction of the lending platform for General Cable.

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Let's talk about technology

We are passionate about innovation and being update, that's why we do not stop talking about what we like and what we enjoy