Digital operations, agility, big data and analytics for the telecom sector

Since the late 80s, we have been providing digital transformation services to different telecommunications operators, on their journey towards digitisation for both private and corporate business units.

We assist telecommunications operators in their commitment to improving customer experience, operating efficiency, network and system automation and improving business indicators through new digital SVA.

+15 telecommunications

operators as clients

+10 countries

providing multi-language services (Spanish, English, German, etc.)

+120 professionals

on 3 continents

UAT professional services for the different solutions forming the project with the Mexico City government on the “C5” Command, Control, Calculation, Communications and Citizen Contact Centre of Mexico City for Totalplay.

Assessment of the design and implementation of transformation actions on the British Telecom (BT) contact Centre in Mexico, with the aim of improving its main performance KPIs.

Health transformation with digital solutions

Launch and development of a single ecosystem of mobile health services that unifies access to patients and professionals in order to connect third parties with the Public Health System of Andalusia (SSPA) systems over the mSSPA platform, allowing for the provision of personalised services to citizens on mobility and the creation of apps for professionals for new agile ways of interacting with patients, leading to better optimisation of care processes and public resources for Vodafone.