Case Studies // Outsourcing IM // Telefónica

Optimization of Messaging Platforms

Optimization of Messaging Platforms Technical Support Management for Added Value Services requested the creation of an audit on the systems and network infrastructures, and to start the virtualization process of the Corporate Messaging Platform (CMP) for the project on Technical Operation of Outsourced Services (TOOS). That is why information was gathered on all the systems involved in the operations of the Corporate Messaging Platform (CMP), thus providing visibility on the active hardware and software currently available.

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