Processes. Leading Telecommunications Market Operator
Helping define Telefónica’s geographic and mapping data management methods and processesProcesses
Sometimes, social security databases are affected by circumstances that make the quality of the information unsuitable for certain procedures. These anomalies are frequently detected, either automatically (IT Units) or manually (Management Units) based on queries made on analytical and/or information control systems. The information records must be analysed and refined by the different Management Units that exist in the Social Security, in accordance with the Information Quality Control process.
IT listens to business needs and requirements
e.g. the existence of potentially robotised activities, which help in the defining of flows that can be automated via RPA
we established a working method which ranges from initial analysis (discovery, modelling and documentation of the business process) and service-oriented implementation to the publication of information in dashboards, facilitating the vision and understanding of information on all levels, operational, executive and technological
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