Prosegur Operational Security Platform. Unification, integration and high value in 18 months
Design, construction and implementation of a system for the full operational management of all surveillance and technology services at Prosegur Seguridad, offering customers a real-time vision with aggregate analysis of what is happening in their facilities.
- BUSINESS AUTONOMY
- PROPRIETARY WHATSAPP
MVP in 3 monthsin Production
Single systemin 5 languages in 14 countries
The leading multinational physical security company
Prosegur wanted to transform itself from a group of surveillance companies in different countries to a company with unified processes, providing its customers with real-time operational information on what was happening in their facilities, as well as aggregated information to make strategic decisions.
POPS is now deployed in eight countries with more than 50,000 internal users, with 14 countries and more than 120,000 users by the end of 2020. It is one of the best service sales tools for Prosegur
POPS entered into Production on 01/01/2019
Designing, building and deploying the MVP in production in three months was the first major challenge. A working method was established, and several architecture modules were built and will then be used in the different releases. In addition, the high productivity achieved with a low-code platform such as OutSystems was certified.
Single, multi-country, multi-language platform
POPS is currently being used in ten countries. It is a single instance in which a tenant has been created for each country. Therefore, any update or addition of a new function becomes available to all users worldwide, while settings and business data are location-specific.
Shortening times and growing in value
POPS is developing well beyond its initial design. As new modules are used, new ideas emerge for obtaining much more value with small evolutions. From the outset, POPS has been seen as a different tool, thus becoming a very valuable asset in generating revenue. The modular and reusable architecture built provides very tight delivery times, while the established life-cycle model ensures safe production.