Finding true north with ING
Agile is a life philosophy for the first financial institution in Spain to implement this method of work. We assist in all the evolutions that have taken place, from the first scrum teams, scaling up, and the incorporation of business with BizDevOps. Agile is a company culture, it involves our usual way of thinking alongside with ING, putting the client first and offering it the highest value possible.
- SCALING UP
- TRUE NORHT
2012Scrum and Kanban teams
2017Completion of the scaling up process, Agile organisation
2018Restructuring of the tribe-base Spotify model
BABEL - ING, a relationship of more than 15 years
ING has been in Spain for more than 20 years, working for and with its customers as the first 100% online bank in Europe. Its customer satisfaction surveys offer very good results. This is due to a constant process of continuous improvement to adapt to their needs. That is why BABEL has always assisted in optimising methods of work, participating in agile transformation right from the outset over eight years ago and as pioneers, particularly in the financial sector.
Find out about the result
More than 1000 people in an agile organisation, where BABEL participates with 10% of this personnel
Optimised process of continuous delivery to add constant value to the client. Self-managed proprietary teams of an end-to-end product.
Project implementation through iterative, incremental agile methodology.
Focusing on delivering business value versus the more technical traditional approach to projects.
Multifunctional squads and cross-cutting knowledge teams (chapters and guilds).
Harmonisation in the functional value proposition, prioritising user experience.
Reduce the gap between global initiatives, local strategy and implementation.
Support in project management by promoting transparency and providing an overall vision.
People, Finance, Assets.
Analysis of implementation problems
Identification of synergies between projects, dependencies, risks and impediments.