Success Stories // Processes // INSS: Managed Service

Managed Service of the National Institute for Social Security (INSS)

Managed Service of the National Institute for Social Security (INSS)

BABEL supports the INSS in carrying out its computer application maintenance tasks, and also in the management and administration of the economic benefits of the Social Security system.

This service has the following benefits:

Extensive knowledge about the organization and working procedures of the CD INSS, regarding the implementation of the methodology for process management and deep functional and technological knowledge of the applications to be used.

  • Flexibility: Management of fluctuating demand.
  • Control and monitoring of the service.
  • Collaborative management with the CD INSS.
  • Dedication and quality of the service provided.

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