Success Stories // Outsourcing IM // Supervision of value-added services at Telefónica

Supervision of value-added services at Telefónica

Supervision of value-added services at Telefónica

24x7 monitoring and supervision of the value-added services of Telefónica de España from our Infrastructure and Services Management Centre (ISMC) covering services such as SMS and MMS messaging (premium and corporate), mobile device management (MDM), payments, localisation... Of note is the use of Business Intelligence and monitoring tools that enable us to anticipate incidents by creating specific probes for each service.

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