Success Stories // User // IBERIA: Digitisation of runway coordinator processes

Digitisation of runway coordinator processes for IBERIA

Digitisation of runway coordinator processes for IBERIA

BABEL digitised the runway coordinator processes for IBERIA so that the measures ensuring everything is ready for aircraft take-off, such as departure and arrival checks concerning baggage, catering, cleaning, crew, passenger boarding, fuelling, etc. are now digital.
 
A mobile app facilitates and optimises the coordinator's job, always considering the importance of good user experience in this field of work.

The main advantages obtained from the project were:
  • Digitisation: eliminated the paperwork and subsequent data entry that had been done to date.
  • Streamlining and efficiency. Coordinators work more efficiently with the facilities provided by the app.
  • Real time. The important information collected by the runway coordinator is sent to the server in real time.
  • Alert management.
  • Online task updating.

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